RETURN & REFUND POLICY
RETURN & REFUND POLICY
At Comfi Cottons, we strive for your complete satisfaction with every purchase. If, for any reason, you're not entirely satisfied, we're here to help. Your satisfaction is our utmost priority.
Returns Made Easy:
- Unhappy with your purchase? No worries! You can return unused items in their original condition, with intact packaging, within 7 days, no questions asked!
- Note: Item(s) specifically marked as non-returnable at the time of confirmation of order and all customized orders cannot be returned.
Cancellation Policy:
- Need to cancel? You can do so before your product goes in for processing. We'll refund your entire order amount hassle-free.
Eligibility for Returns:
- You have 7 calendar days after receiving your item to request a return.
- To be eligible:
- Item must be unused and in its original packaging.
- You need to provide a digital order receipt or proof of purchase.
- Custom items are not eligible for return.
- Important: Items sent back without requesting a return will not be accepted.
Please Note:
- Ensure your product(s) are returned in the same condition as shipped. Refunds will not be provided for products showing signs of wear and tear.
Shipping Costs:
- Kindly note that both forward and return shipping costs are to be borne by you, our valued customer. Our commitment to offering true wholesale rates requires us to maintain narrow profit margins.
Damages & Issues:
- Inspect your order upon receipt. If the item received is found to be defective, damaged, or incorrect, please contact us immediately. We'll evaluate the issue and make it right.
Refunds Process:
- The refund process takes approximately 7 business days from the product(s) being picked up to the refund being credited.
- Once we receive your item and inspect it, we'll notify you of the refund status.
- Refunds will be initiated minus shipping charges (if any) to your chosen payment method.
Contact Us:
- Still have questions? Reach out to us at or message us on WhatsApp at +919755077213. We're available Monday to Saturday, 10 AM to 7 PM.
We, at Comfi Cottons, believe in ensuring Customer Satisfaction. Thank you for choosing Comfi Cottons!